Privacy Policy

Last updated: February 23, 2026

ViralAILabs understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website and our AI SDR services. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website or engaging our services, you consent to the terms described in the most recent version of this Privacy Policy. 'We,' 'our,' 'us' means ViralAILabs and its affiliates. 'You,' 'your,' 'visitor,' or 'user' means the individual or business entity accessing this site or using our services.

Personal and Non-Personal Information

Our Privacy Policy identifies how we treat your personal and non-personal information. We collect two types of information: non-personal information (which cannot identify you) and personal information (which can identify you as an individual or business).

What Is Non-Personal Information and How Is It Collected and Used?

Non-personal information is information that cannot identify you. If you visit this website to read information about our AI SDR services, we may collect certain non-personal information about you from your computer's web browser, including your IP address (in anonymized form), browser type, operating system, referring URLs, and pages visited. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.

What Is Personal Information and How Is It Collected?

Personal information is information that identifies you as an individual or business, such as your name, company name, mailing address, e-mail address, telephone number, LinkedIn profile URL, and payment information. We may collect personal information from you in a variety of ways:

— When you submit a contact form, lead form, or inquiry on this website

— When you book a strategy call or consultation through our scheduling system

— When you purchase or subscribe to our AI SDR services

— When you communicate with us via email, phone, or social media

— When we collect information in support of delivering our outbound AI SDR services on your behalf

In some places on this website you have the opportunity to send us personal information about yourself or your business, to elect to receive particular information, to purchase access to one of our services, or to participate in an activity.

Cookies and Tracking Technologies

Yes, we may use cookies and related technologies, such as web beacons and pixel tags, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer.

We use cookies to: remember your preferences and settings; analyze how our website is used; measure the effectiveness of our marketing campaigns; and provide personalized content and advertisements.

Third-party vendors, including Google Analytics, Facebook Pixel, and LinkedIn Insight Tag, may also use cookies on our website to track and analyze usage and volume statistical information. These third parties use persistent cookies to help us improve the visitor experience and track visitor behavior for advertising purposes.

You may disable cookies through your browser settings, but doing so may affect the functionality of our website.

How We Use Your Personal Information

We use your personal information to: provide and improve our AI SDR services; communicate with you about your account or our services; process payments and transactions; send you marketing communications (with your consent); comply with legal obligations; and protect against fraud and unauthorized access.

For clients who engage our outbound AI SDR services, we process prospect data (including names, email addresses, phone numbers, and LinkedIn profiles) solely for the purpose of conducting outreach campaigns on your behalf. This data is handled in accordance with applicable laws including CAN-SPAM, TCPA, GDPR, and CCPA.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share your information with: trusted service providers who assist us in operating our website and delivering our services (subject to confidentiality agreements); business partners with your explicit consent; law enforcement or government agencies when required by law; and successors in the event of a merger, acquisition, or sale of assets.

Any data shared with third-party service providers is used solely to deliver our services and is not used for independent marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client campaign data is retained for a minimum of 12 months after service termination to support reporting and compliance requirements. You may request deletion of your personal data at any time by contacting us at [email protected].

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, regular security audits, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data: the right to access your data; the right to correct inaccurate data; the right to request deletion of your data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time.

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to know whether personal information is sold or disclosed, the right to opt out of the sale of personal information, and the right to non-discrimination.

To exercise any of these rights, please contact us at [email protected].

No Refund Policy

ALL SALES ARE FINAL. ViralAILabs does not offer refunds, credits, or exchanges for any services rendered, setup fees, management fees, or prepaid campaign budgets. Once a service agreement is executed and work has commenced, all fees are non-refundable. This includes but is not limited to: onboarding fees, monthly management fees, per-lead fees, and any prepaid credits. By engaging our services, you acknowledge and agree to this no-refund policy.

No Results Guarantee

ViralAILabs does not guarantee any specific results, outcomes, revenue, number of leads, appointments, or sales from the use of our AI SDR services. All case studies, testimonials, and performance examples presented on this website are illustrative of what some clients have experienced and are not to be construed as typical or guaranteed results. Your results will vary based on your industry, offer, target market, sales team performance, market conditions, and other factors outside our control. See our full Disclaimer for additional details.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated 'Last Updated' date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: ViralAILabs | Email: [email protected] | Website: virailabs.com

Questions About This Policy?

If you have any questions or concerns about this policy, please contact us at [email protected] or by booking a call with our team.